FAQs

The time it takes for a Kilig Portable Ice Maker to produce ice can vary depending on the model and the size of the ice cubes selected. Typically, it takes around 6 to 18 minutes to produce a batch of ice cubes.

The ice production capacity of Kilig Portable Ice Maker machines can vary significantly based on the model, Water Temperature and ambient temperature. Our Bullet Ice maker machine produces between 9 to 12kgs of ice per day, the Square/ Clear – 16 to 20kgs per day, and the Nugget – 25kgs per day.

Kilig Ice maker offers 7 models across three different categories, each producing different types of ice shapes. These shapes include bullet-shaped ice, clear or square-shaped ice, and nugget/Chewable ice.

No, Kilig Portable Ice Maker machines do not require a water line or plumbing connection. They feature a built-in water reservoir that you fill manually. This makes them convenient and versatile for use in various settings, such as RVs, boats, or outdoor parties; although you would require access to an electrical point.

Once the ice cubes are produced, they will remain frozen in the storage bin of the Kilig Portable Ice Maker for a limited time. However, the storage bin is not typically refrigerated, so the ice will eventually start to melt. It is recommended to transfer the ice to a freezer if you want to keep it frozen for an extended period.

Our Kilig Portable Ice Makers are designed to operate quietly, making them suitable for use in various environments.

Kilig Ice makers are essentially Plug in Play. You simply need to place the machine on a stable surface, fill the water reservoir, and plug it into a power source. Some models may have specific instructions regarding initial cleaning or preparation, so it's always a good idea to consult the user manual.

Yes, Kilig Portable Ice Maker machines are suitable for outdoor use, as long as they have a power source and are protected from direct exposure to the elements. They are often used for outdoor events, camping trips, or backyard parties, providing a convenient source of quick, hygienic and fresh ice.

To effectively clean a Kilig Portable Ice Maker, follow these steps: First, empty the water reservoir and discard any remaining ice. Next, use a cleaner and de-scaler solution to wipe the interior surfaces of the machine, ensuring thorough cleaning. Additionally, it is important to regularly descale the machine to eliminate mineral buildup, promoting optimal performance and efficiency.

Our Kilig Portable Ice Maker machines have a drain plug, or a drain valve located at the bottom of the unit. To drain the water, simply remove the plug or open the valve and allow the water to flow out. Refer to the user manual for specific instructions on draining your model.

The initial freezing time can vary depending on the model and operating conditions. Generally, the first batch takes a few minutes longer. The subsequent batches will freeze faster since the machine is already chilled.

Yes, you can typically leave the Kilig Portable Ice Maker running continuously if needed. However, our machines have an auto shutoff feature if water is empty or the ice basket is full. As long as these two things are monitored, you can run the machine for as long as you want.

The lifespan of a Kilig Portable Ice Maker machine can vary depending on factors such as usage and maintenance. On average, a well-maintained Kilig Portable Ice Maker can last for several years.

It is generally recommended to avoid moving the Kilig Portable Ice Maker machine after it has been filled with water. Moving the machine while it is full can cause water to spill or leak, potentially damaging the unit or creating a mess. It's best to move the machine when it is empty or drained.